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Best Knowledge Base for Call Centers | Unymira


We are here to provide you with the best knowledge management tools on the market. In addition to an industry leading knowledge base that allows you to store all of your documents in a single location and easily access them as they are needed we also offer a leading web self-service tool and Botty, our intelligent knowledge bot, as well as other tools that are designed to simplify your service workflow.

Unymira is a division of the USU Group, which is a German software company that aims to help improve the customer experience. The USU group was founded in 1976 and has over 600 employees worldwide as well as operations in over a dozen countries. The unymira division is based in Möglingen, Germany and in Boston. The US team of unymira is comprised of highly skilled experts who are experienced in all aspects of knowledge optimization and knowledge base set up and maintenance. The unymira team employs over 200 consultants and we have over 400 customers globally.

Unymira is a leading knowledge management provider. We are dedicated to helping improve customer service through providing best in class call center software, an easy to use web self-service platform and the best active knowledge base on the market.

US (Boston, MA) based business - with over 40 years' experience, and over 250 employees - providing knowledge management services. Website includes details of services provided, testimonials, details of awards won, associations, news section, full contact details. reviewer
Signs of Trust Found on Website:-
  • Testimonials found
  • Full company contact address and
    phone number found
  • Associations found
  • Awards won
  • Company has 250 employees
  • Over 40 years' experience
  • SSL Website secured by SSL certificate
Review of
Signs of Trust rating: 5 out of 5.
Information on how we determine signs of trust

Website Last Visited By Us on:-
  • 24 March 2019

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