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Valley Networks. Fast, Local, Experts.



The Information Technology professionals at Valley Networks bring decades of expertise in IT support to our clients for the purposes of managing and maintaining their digital infrastructure and supporting their day-to-day operations.John-Photo

Valley Networks leverages the latest technologies to ensure that your network and informational systems function smoothly in a secure environment. We spend our off-hours learning about the latest technologies, applications and security suites so you don't have to.

Like every other competitor in this business, we do all of the nuts and bolts stuff that keep things humming and client employees working and productive.

But we surpass them in two ways: Service and security.

Although the technology is important, we never lose sight of the fact that at the end of the day, this business is about people — and more to the point, keeping them happy.

So we go out of our way to deliver on it: our phones are answered live we respond to support requests in minutes you will have a dedicated support engineer who knows your operation and your staff we will regularly stop-by to check in and see if there's anything we can do.

Our network security is superior in a few ways. Two highlights: We utilize a security suite called EventTracker which monitors the server logs in real-time and alerts us the moment any suspicious activity is detected. Not the next day or in a report at the end of the month – the moment it happens. On top of that, we use the very latest in malware protection with SentinelOne it's the next-level concept in the technology.

We also have a 'white-hat' hacker on staff that will analyze your security, improve it and then regularly penetration test it, looking for potential flaws.

Moreover, there's the comprehensive nature of our support agreements. My goal is to have our clients view us as an extension of themselves, as if we're simply another employee of their organization.

So I treat our clients the way I'd want to be treated I try to view everything through their eyes. You will not find us trying to hit you with extra invoices and charges and fees, because that's not what I'd want done to me. In fact, that would make me a little… agitated. I get it.

As a client with a Support Agreement with us, you receive unlimited on-site and remote support, you're entitled to purchase all hardware at cost, with delivery, setup and data migration included. And that includes the big projects, like server upgrades and migrations. Need help with your VOIP network, security cameras or door-access system? Included.

My proposition is value, and Valley Networks delivers on it.

john-signature







John Mattaboni
Owner & Director of Client Satisfaction

Latest videos by valleynetworks.us

A Fresh Perspective on IT

published on 27 November 2020 by valleynetworks.us

A deeper dive into valleynetworks.us

Common questions asked about valleynetworks.us

1. What services does Valley Networks provide?

Valley Networks specializes in providing Managed IT Support, Network Security, Cloud Services, Business Continuity, and IT for Medical Practices and Municipal Organizations. They offer unlimited on-site and remote IT support, stellar network security, and a 60-minute or less response guarantee.

2. What makes Valley Networks the best in Managed IT Support?

Valley Networks stands out in Managed IT Support by offering unlimited on-site and remote IT support, along with a 60-minute or less response guarantee. Their technicians are experienced industry veterans, providing excellent System Administrators and Network Engineers to assist with any IT needs.

3. How does Valley Networks ensure network security?

Valley Networks understands that attacks on networks can come in various forms, from targeted attacks to simple emails with malicious links. They have expertise in protecting networks from hackers, phishers, and other threats, ensuring the security of their clients' networks.

4. What are the benefits of Valley Networks' cloud services?

Valley Networks offers cloud services, which provide numerous benefits such as scalability, cost-effectiveness, and increased accessibility. With their cloud services, businesses can easily expand their IT infrastructure, reduce hardware costs, and access their data and applications from anywhere.

5. How does Valley Networks support medical practices and municipal organizations?

Valley Networks specializes in providing IT support tailored to the unique needs of medical practices and municipal organizations. They understand the specific requirements and compliance regulations of these industries, ensuring that their IT solutions meet the highest standards and support the smooth operation of these organizations.

Some reasons to choose valleynetworks.us

Single Point of Contact for Technology Support

Valley Networks offers a single point of contact for all technology support needs. This means that businesses can rely on one dedicated team to handle any IT issues or concerns that may arise. With a single point of contact, businesses can save time and avoid the hassle of dealing with multiple vendors or support teams.

Personalized Service

Valley Networks understands the unique needs of each business and provides personalized service accordingly. They take the time to understand the specific business model and tailor their support to meet those needs. This level of personalized service ensures that businesses receive the attention and support they require to thrive in their industry.

Technical Expertise at a Cost-Effective Price

Valley Networks brings technical expertise to businesses at a cost-effective price. They understand that many organizations have limited IT budgets and offer solutions that work within those constraints. By providing cost-effective solutions, businesses can benefit from reliable advice and support without breaking the bank.

Scalable Solutions for Specific IT Needs

Valley Networks offers scalable solutions that are ideal for meeting the specific IT needs of organizations. They understand that different businesses have different requirements and provide solutions that can be tailored to fit those needs. This ensures that businesses can scale their IT infrastructure as needed without unnecessary expenses or complications.

Prompt Support and Responsiveness

Valley Networks prides itself on its prompt support and responsiveness. Businesses can rely on their support experts to address any IT issues or concerns in a timely manner. With Valley Networks, businesses can have peace of mind knowing that they are in good hands and that their technology needs will be taken care of promptly.
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610-697-1181  US phone number
US (Bethlehem, PA) based business providing IT support services. Website includes details of services provided, work examples, "meet the team" information, testimonials, associations, certifications gained, full contact details.
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address  Company address
1240 Win Dr
Bethlehem
PA 18017
United States
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blog   Latest blog entry
Free Remote Access for the Lehigh Valley
published on 20 March 2020
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