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PMS System
https://www.clock-software.com/
With satisfied customers in 56 countries worldwide, Clock PMS pioneers the transformation of hotel systems from data-focused to guest-centered platforms that correspond to the latest customer demands and changes in the travel shopping behaviour. As a result of using Clock PMS, hoteliers successfully close the engagement gap between booking and arrival and benefit from the many opportunities to upsell, build loyalty and increase the share of direct bookings.
The full-service hotel software suite offers the following advanced functionality: Enterprise class cloud-native hotel PMS that automates and synchronises data and operations across all departments. Reception, housekeeping, F&B and other departments access one consolidated data center without switching between multiple systems. This helps CLock PMS achieve greater automation of processes and add mobility and intuitive approach to every task to be managed in the hotel. Real-time online distribution with built-in web booking engine and channel manager. Clock PMS is focused on helping hotels acquire more direct bookings. For the hotel's website the system provides a fully customizable web reservation system with HD images and rich descriptions, special offers, purchase encouraging labels and short and clear booking process. For the OTAs, the integrated channel manager automatically synchronises rates and updates on 500+ channels with every change in the consolidated inventory. Two-way guest engagement with hotel self-service app and automated guest mailer. The guest mailer is a tool to keep guests engaged from the moment they book with scheduled emails containing relevant information and upsell offers. The mobile self-service app in Clock PMS lets guests check-in online, request booking changes, select their room, pay due deposits, check out, leave feedback and more. The virtual concierge helps customers explore more offers or find things to do on- and off the property. Self-service and check-in kiosk where guests can fill and digitally sign a registration card, encode a room key, check and book available upgrade or extra service offers, pay securely and check out. The device gives guests the choice to skip the line at Reception, and the hotel staff can reduce the volume of routine operations and focus on more productive guest interactions. Advanced payment processing integration that facilitates the handling of payments and deposits for direct or third-party online bookings or extra services sold through the hotel app. Since the integration applies the highest level of data protection, like tokenization, it lets hotels qualify for the lowest scope of PCI DSS requirements. Advanced rate management with derived and occupancy adaptable rates, sales restriction, seasonal offers and special dates. The module automates the price updates in the hotel PMS and on all online sales channels like the own website and OTAs. Central reservation and management system. For hotel chains and property groups, Clock PMS provides easy access to cross-property availability and rates so that the reservation office can quickly find and compare available offers without switching accounts. The consolidated reporting helps manager analyse the results and find revenue opportunities for the whole group or for individual properties in particular. MICE A specially designed module for managing conference rooms and facilities which clears the mess in organizing corporate or family events, including their dining and accommodation. Hotel Bar & Restaurant POS A fully fledged bar & restaurant point-of-sale system operating as one with the hotel PMS so that bills are transferred to folios with not so much as a click and room service includes the entire restaurant e-Menu. Snapshot descriptions About (software) Clock PMS is a full-scale property management system that integrates front and back office automation, real-time online distribution, two-way guest engagement, self-service and check-in kiosk, restaurant POS, rate intelligence, PCI DSS payment processing and more. With having all these functionalities built into one single software platform, Clock PMS caters to increased profitability and productivity of hospitality businesses and helps hoteliers to ignite and nurture authentic engagement with guests throughout their entire journey. Features Front desk management, hotel self-service app, web booking engine, channel manager, self-service and check-in kiosk, advanced rate management with derived and occupancy adaptable rates, restaurant POS, MICE management, central reservation and management system, payment processing integration, Market: Accommodations of all type Provider: Clock Software, Headquarters: London, UK, Launch date 2013 About (Company) Clock Software pioneers the transformation of hotel systems from data-focused to guest-centered platforms that correspond to the latest customer demands and changes in the travel shopping behaviour. As a result of using the all-around software suite Clock PMS, hoteliers successfully close the engagement gap between booking and arrival and benefit from the many opportunities to up-sell, build loyalty and increase the share of direct bookings. By developing their all-round cloud based platform where all data is synced in real time across all departments and sales channels, Clock Software eliminate the burden of fragmented IT architecture and complex hardware infrastructure. Headquarters: London, UK, Areas Served: Worldwide, Language: English, Foundation Date: 1996, Industry Sector: PMS Technology, CRS Technology, Guest Experience Management (GEM), POS Technology, Revenue Technology, Internet Distribution System (IDS), Booking engine Product(s) names: Clock PMS, Clock CRS, Clock WBE, Clock POS, Clock Kiosk, A deeper dive into clock-software.comCommon questions asked about www.clock-software.com1. What services does Clock Software provide?Clock Software offers a range of services including platform solutions, operations management, guest journey optimization, payment solutions, event management, restaurant point-of-sale (POS) systems, and integrations. Their platform provides comprehensive tools for managing various aspects of hotel operations, from reservations and guest communication to housekeeping and maintenance. With their event management solution, businesses can efficiently plan and organize events, while the restaurant POS system streamlines the dining experience. Clock Software also offers integrations with other software systems to enhance efficiency and productivity.2. How can Clock Software improve guest experience?Clock Software focuses on optimizing the guest journey to enhance the overall experience. Their platform enables seamless communication with guests, allowing for personalized interactions and efficient handling of requests. Through the platform, guests can easily make reservations, access information about the hotel and its amenities, and provide feedback. Clock Software's guest journey solutions also include automated messaging and personalized offers, ensuring guests feel valued and well taken care of throughout their stay. By streamlining operations and providing excellent customer service, Clock Software helps hotels create memorable experiences for their guests.3. What payment solutions does Clock Software offer?Clock Software offers a range of payment solutions to cater to different business needs. Their platform supports secure online payment processing, allowing guests to make reservations and payments conveniently. Additionally, Clock Software integrates with various payment gateways, ensuring compatibility with different payment methods and currencies. The system also enables easy tracking and management of financial transactions, providing businesses with accurate and up-to-date financial data. With Clock Software's payment solutions, hotels and businesses can streamline their payment processes, enhance security, and improve overall financial management.4. How does Clock Software assist with event management?Clock Software provides comprehensive event management solutions to help businesses plan and execute successful events. Their platform allows for efficient event scheduling, resource allocation, and attendee management. Event organizers can easily create event websites, manage registrations, and send automated event-related communications. Clock Software's event management tools also include features such as room block management, event check-in, and real-time reporting. By centralizing event management processes, Clock Software enables businesses to streamline operations, enhance attendee experience, and maximize event success.5. What are the benefits of Clock Software's restaurant POS system?Clock Software's restaurant point-of-sale (POS) system offers numerous benefits for food and beverage establishments. The system enables efficient order management, table reservations, and menu customization. With integrated payment processing, staff can quickly process payments and split bills, enhancing the dining experience for guests. The restaurant POS system also provides real-time inventory management, helping businesses track stock levels and reduce wastage. Additionally, Clock Software's POS system offers detailed reporting and analytics, allowing businesses to gain insights into sales performance and make data-driven decisions. Overall, Clock Software's restaurant POS system helps streamline operations, improve customer service, and boost profitability for restaurants.Some reasons to choose clock-software.comPlatform:The company offers a comprehensive platform that allows businesses to manage all aspects of their operations in one place. This includes features such as inventory management, employee scheduling, and customer relationship management. With this platform, businesses can streamline their processes and improve efficiency.Operations:The company provides businesses with tools and resources to optimize their operations. This includes features such as real-time analytics and reporting, which allow businesses to track key metrics and make data-driven decisions. By having a clear view of their operations, businesses can identify areas for improvement and implement strategies to increase productivity.Guest journey:The company focuses on enhancing the guest journey by providing businesses with tools to deliver exceptional customer experiences. This includes features such as online booking and reservation management, personalized marketing campaigns, and loyalty programs. By offering a seamless and personalized experience, businesses can attract and retain customers, leading to increased customer satisfaction and loyalty.Payments:The company offers a secure and convenient payment solution for businesses. This includes features such as integrated payment processing, mobile payment options, and contactless payments. By providing a seamless payment experience, businesses can improve customer satisfaction and reduce transaction times, ultimately increasing revenue.Event management:The company provides businesses with tools to efficiently manage events. This includes features such as event planning and organization, ticketing and registration, and attendee management. By simplifying the event management process, businesses can save time and resources, ensuring successful and memorable events.Restaurant POS:The company offers a specialized point-of-sale system designed specifically for restaurants. This includes features such as table management, menu customization, and order tracking. By using this restaurant POS system, businesses can streamline their operations, improve order accuracy, and enhance the overall dining experience for their customers.Integrations:The company's platform seamlessly integrates with various third-party applications and services. This includes integrations with accounting software, online ordering platforms, and marketing tools. By integrating with these external systems, businesses can enhance their capabilities and streamline their workflows, ultimately improving overall efficiency and productivity. |
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