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Business Consultants

Building Better B2B Relationships


SSL https://customerattuned.com/

We help large and medium sized B2B companies transform their customer and channel relationships through well proven methodologies and tools to build trust and joint working for mutual commercial benefit.


To improve performance, increase sales and deliver a superior customer experience, you need to have the right business capabilities, staff competencies and customer management techniques in place. The benefits of good B2B customer management are manifold:

  • Improved quality of your customer relationships - long term trust and commitment
  • Grow your share of value within existing customers
  • Improve organisational and channel efficiency
  • Gain new customers and turn them into profitable relationships
  • Keep and develop your people to deliver your customer promise

We help you to identify what is and isn't working well in your business system of customer management, and then work with you to develop the tools and skills to deliver the experience that your customers want and need - profitably!

Relationships count!

  • The loss of one big client, or defection of one loyal intermediary, could cost you your job!
  • Account managers need to escape from workinghand-to-mouth on sales and only firefighting service issues rather thanresolving what underlies them
  • The customer's voice isn't clear enough in identifying the operational issues that damage trust, and Customer Satisfaction or NPS measurement isseen as 'research' rather than a central pillar of account management


We help you focus in on 3 critical areas:



blue-triangle

Business Capabilities

What do your customers want and need? Do you have the capability and skills to deliver it?teal-triangle

Relationship Quality

Listen to your customers to identify what is and isn't working, and what's required to improve their experience and loyalty.green-triangle

People Capabilities

Grow business and hit sales targets, give your key account and sales managers the tools to exceed them.


Map Location

UK-wide business providing business consultancy services. Website includes details of services provided, associations, blog, full contact details.
reviewb2blistings.org reviewer
signals of trust found Signals of trust found on website
  • Full company contact address and
    phone number found
  • Associations found
  • SSL Website secured by SSL certificate
Review of customerattuned.com
By b2blistings.org
Information on how we determine signs of trust

blog   Latest blog entry
B2B Leaders – Make Trust Building A Reality – B2B Trust Series Part 2
published on 4 May 2021
terms / privacy policy Key pages found
spider  Site last visited by us on...
12 April 2021
spider  Average page load time
0.06 seconds
97th percentile
campany reg/vat  web.archive.org captures
Snapshots of customerattuned.com may include domain name holding pages
2016    2014    2013    2012   

https://customerattuned.com/ website






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