D Sully & Son Removals Dulwich

A deeper dive into sullys.co.uk

Common questions asked about www.sullys.co.uk

1. What services does D. Sully & Son provide?

D. Sully & Son is a removal and storage company based in South London. They offer both commercial and home removal services. Their staff are fully trained and uniformed, ensuring a professional and efficient service. They also provide environmentally friendly packaging materials and offer free, no-obligation quotations. With their good local knowledge of South London and Surrey, they are a reliable choice for your removal needs.

2. How does D. Sully & Son ensure customer satisfaction?

D. Sully & Son takes pride in their excellent reputation among customers. They are COVID-19 aware and compliant, ensuring the safety of both their staff and customers. They are covered by the BAR Advance Payment Guarantee scheme for UK domestic moves, providing financial protection. They have an annually audited and inspected adherence to the BAR Code of Practice, ensuring high standards. Their continual training program for staff ensures they are up-to-date with the latest techniques and practices.

3. What happens if D. Sully & Son cancels my move?

In the unlikely event that D. Sully & Son has to cancel your move within 10 working days of the contracted date, they offer a refund of 150% of the agreed price. This demonstrates their commitment to customer satisfaction and reliability. They understand the importance of a smooth and timely move and strive to fulfill their obligations.

4. How does D. Sully & Son handle complaints?

D. Sully & Son is a member of the British Association of Removers (BAR) and complies with their Code of Practice. In the event of a complaint, they are signed up to an Alternative Dispute Resolution (ADR) scheme. This scheme is independently operated and provides a way to resolve any issues that may arise. Details of the ADR scheme can be found on their website.

5. How can I get a quote from D. Sully & Son?

To get a free quote from D. Sully & Son, you can visit their website and fill out the quote request form. They offer fixed pricing with no hidden extras, ensuring transparency in their services. Their experienced team will assess your requirements and provide you with an accurate quote tailored to your specific needs.

Some reasons to choose sullys.co.uk

COVID-19 aware and compliant

The company is committed to following COVID-19 safety guidelines and ensuring the safety of their customers and staff during the removal process.

Covered by the BAR Advance Payment Guarantee scheme (UK Domestic moves only)

Customers can have peace of mind knowing that their payment is protected by the BAR Advance Payment Guarantee scheme, which provides financial security in case of any issues with the move.

Excellent reputation as shown by our ReferenceLine feedback surveys

D. Sully & Son has received positive feedback from their customers, as evidenced by their ReferenceLine feedback surveys. This indicates their commitment to providing a high level of service.

Annually audited and inspected adherence to the BAR Code of Practice

The company undergoes regular audits and inspections to ensure that they adhere to the standards set by the British Association of Removers (BAR) Code of Practice. This demonstrates their commitment to maintaining a high level of professionalism.

Free, no obligation quotations

Customers can request a free quotation from D. Sully & Son without any obligation to proceed. This allows them to compare prices and make an informed decision.