Flooring Hut

flooringhut.co.uk

Flooring Hut Ltd: Pioneering the UK's Digital Flooring Revolution

Founded in 2015 and headquartered in Worthing, West Sussex, Flooring Hut Ltd has rapidly emerged as a leading force in the UK's flooring industry. Specialising in an extensive range of floor coverings—including carpets, luxury vinyl tiles (LVT), laminate, wood, and sheet vinyl—the company caters to both retail and trade customers nationwide. With a digital-first approach, Flooring Hut has redefined the traditional flooring retail model, offering a seamless online shopping experience that combines quality, affordability, and exceptional customer service.

Digital-First Business Model

From its inception, Flooring Hut has embraced a technology-led strategy, eschewing brick-and-mortar stores in favour of a robust e-commerce platform. This approach allows customers to browse an extensive catalogue of over 25,000 products, request free samples, and schedule deliveries up to 90 days in advance—all from the comfort of their homes. The user-friendly website features detailed product descriptions, high-resolution images, and virtual room visualisers, enabling customers to make informed decisions with ease.
The company's commitment to innovation extends to its future plans, which include the development of an integrated online supply and fit service. This forthcoming feature aims to streamline the flooring installation process by allowing customers to purchase products and book professional fitting services in a single, cohesive online journey.

Product Portfolio and Services

Flooring Hut offers a diverse selection of flooring products sourced from renowned brands like Karndean, Polyflor, Forbo, and Gerflor. In addition to third-party offerings, the company is actively developing its own brand of high-quality carpets and floors, aiming to provide customers with exclusive options that combine luxury, sophistication, and value.
To enhance the customer experience, Flooring Hut provides a range of value-added services, including:

Free Samples: Allowing customers to assess product quality and suitability before making a purchase.
Price Match Guarantee: Ensuring competitive pricing by matching or beating quotes from other online retailers.
Flexible Delivery Options: Offering fast and reliable UK-wide delivery, with the ability to choose preferred delivery dates.
Dedicated Customer Support: A UK-based team available to assist with inquiries and provide personalised guidance.

Customer Satisfaction and Reviews

Customers frequently praise the company's exceptional service, competitive pricing, and high-quality products. One reviewer noted, 'Absolutely thrilled with our carpet from Flooring Hut... professional, attentive & on the ball. Price was amazing!'

Leadership and Vision

Under the leadership of CEO Paul Brewster, Flooring Hut continues to innovate and adapt to the evolving needs of its customers. The company's forward-thinking initiatives include exploring the integration of Bitcoin as a payment option, further enhancing the convenience and flexibility of its online platform.
Flooring Hut's mission is clear: to provide exceptional flooring solutions with unparalleled convenience and customer service. By leveraging technology and prioritising customer satisfaction, the company aims to set new standards in the flooring industry and maintain its position as a trusted and innovative market leader.
With a robust digital platform, a commitment to quality, and a customer-centric approach, Flooring Hut Ltd continues to revolutionise the UK flooring market, offering innovative solutions that meet the diverse needs of its clientele.

Telephone

01903 377027 UK phone number

UK (Worthing) based business - established in 2015 - providing carpet and flooring products. Website includes e-commerce facilities, delivery and returns information, terms and conditions, blog, full contact details including company registration and VAT numbers.