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Number of listings removed from our directory since 1st November 2019 = 360

An interview with Rohan from Guildford End Of Tenancy Cleaning

About Rohan

Marketing manager tasked with generating more customers and business growth.

I work for Guildford End Of Tenancy Cleaning

The Interview

How long have you been marketing your business online? What changes have you seen in this time?

As a fairly new business we have only been online for a year but even in that time we have seen that Google is making you work harder for your ranking which is a good thing as stops all the spammy commenting.

How much do you rely upon word-of-mouth marketing?

In the smaller communities and villages word of mouth is more prevalent than the larger cities so it helps to provide great service that people will talk about.

What do qualities do you look for in an employee?

Customer focused and dedicated to doing a high quality job every time.

Do you think the internet is heading in a positive or negative direction?

I think it is positive, it is not as easy to just throw up a site and have it rank these days so it means that the real businesses that add more value come to the top eventually.

Is the customer always right?

We start out treating them that way and do what we can to resolve any issues but at the same time there must be respect for our employees so will also listen to their view on any discrepancies. (c)2009 - 2020