Viking Direct
viking-direct.co.uk
Viking Direct have a huge range of catering equipment in stock, including cups & tableware and speciality catering accessories.
A deeper dive into viking-direct.co.uk
Common questions asked about www.viking-direct.co.uk
1. How can I contact customer service?You can contact our customer service team by phone at 0330 128 1399. Our team is available to assist you with any questions or concerns you may have regarding our products or services. Alternatively, you can also reach out to us through our website by submitting a contact form.
2. What is the return policy?We have a hassle-free return policy for our customers. If you are not satisfied with your purchase, you can return the items within a specified timeframe for a refund or exchange. Please refer to our 'Return items' page on our website for detailed instructions on how to initiate a return and the conditions for eligibility.
3. How can I track my order?To track your order, simply log in to your account on our website and go to the 'Orders' section. Here, you will find the status of your order along with the tracking information, if available. If you have any difficulties tracking your order, please contact our customer service team for assistance.
4. Can I create shopping lists on your website?Yes, you can create shopping lists on our website. This feature allows you to save items for future purchases or to easily reorder frequently bought products. Simply log in to your account and navigate to the 'Shopping lists' section to create and manage your lists.
5. Do you offer discounts for business customers?Yes, we offer special pricing and discounts for our business customers. As a business customer, you may be eligible to reclaim VAT on your purchases. After logging in to your account, prices will be shown according to your profile, excluding VAT. Please contact our customer service team for more information on our business customer benefits and pricing.
Some reasons to choose viking-direct.co.uk
All-round QualityThe company offers high-quality goods at the right price, making it a reliable option for customers. They also prioritize ease of ordering and provide excellent customer service with a friendly telephone manner. Additionally, they ensure safe and sound delivery of their products.Good Staff Make All the DifferenceThe company's staff members are highly supportive and efficient in resolving any issues that customers may encounter. They demonstrate excellent customer service skills and act quickly to rectify any errors or glitches in the ordering process.Free Next-Day DeliveryViking Direct provides free next-day delivery for their office stationary items. This fast and reliable delivery service ensures that customers receive their orders promptly, allowing for efficient business operations.Positive Response to Negative ReviewsThe company actively engages with negative reviews, responding to 100% of them within 24 hours. This demonstrates their commitment to addressing customer concerns and finding solutions to any problems that may arise.Transparent Business PracticesViking Direct publishes a Transparency Report, providing customers with insight into their business practices. This level of transparency fosters trust and confidence in the company, allowing customers to make informed decisions when choosing their office supplies provider.
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Telephone
08444121111
UK based company offering a wide range of products for sale, including catering products. Website includes e-commerce facilities, delivery and returns infrormation, terms and conditions, contact telephone numbers.
b2blistings.org reviewer
Signals of trust found on website
Company address
501 Beaumont Leys Lane Leicester Leicestershire LE4 2BN United Kingdom
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This listing was added...
12 years, 0 months, 28 days ago
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Company/VAT Reg. Nos
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Contact Us
Returns Information
Meet the Team
Delivery Information
Services
Terms and Conditions
Site last visited by us on...
19 November 2024
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