Viking Direct

A deeper dive into viking-direct.co.uk

Common questions asked about www.viking-direct.co.uk

1. How can I contact customer service?

You can contact our customer service team by phone at 0330 128 1399. Our team is available to assist you with any questions or concerns you may have regarding our products or services. Alternatively, you can also reach out to us through our website by signing in to your account and accessing the 'Customer Service' section.

2. Can I return items if I am not satisfied?

Yes, we have a hassle-free return policy. If you are not satisfied with your purchase, you can return the items within a specified timeframe. Please refer to our 'Return items' section on our website for detailed instructions on how to initiate a return and any applicable terms and conditions.

3. How can I access my invoice?

To access your invoice, simply log in to your account on our website and navigate to the 'Invoice portal' section. Here, you will be able to view and download your invoices for any past orders. If you have any issues or need further assistance, please contact our customer service team.

4. Can I create shopping lists on your website?

Yes, you can create shopping lists on our website. This feature allows you to save items that you frequently purchase or plan to purchase in the future. To create a shopping list, sign in to your account and go to the 'Shopping lists' section. From there, you can add items to your list and easily access it whenever you need to place an order.

5. Do you offer VAT-exempt pricing for business customers?

Yes, as a business customer, you have the option to view prices excluding VAT. After logging in to your account, the prices will be shown according to your profile, allowing you to reclaim the VAT if applicable. If you are a private customer, you can choose to view prices inclusive of VAT. Simply select your preference on the website to see the prices that suit your needs.

Some reasons to choose viking-direct.co.uk

Allround Quality

The company offers quality goods at the right price, making it a reliable option for customers. They prioritize ease of ordering and provide excellent customer service with a friendly telephone manner. Additionally, they ensure safe and sound delivery, giving customers peace of mind.

Good Staff Make All the Difference

The company's staff members are highly supportive and efficient in resolving any issues that may arise. In the case of a computer glitch resulting in an incorrect delivery charge, the staff promptly provided a credit note to correct the error. Their dedication to customer satisfaction sets them apart.

Excellent Office Stationary Items and Pricing

Viking Direct offers a wide range of office stationary items that are of excellent quality. Their pricing is competitive, and they even provide free next-day delivery by courier. This combination of affordability and convenience makes them a top choice for businesses.