Innovative Technology Your Business Needssubmitted on 7 June 2018
If you’re not familiar with some of the technological developments your competitors are making use of; you could get left behind. Early adopters of technology do run the risk of acting as troubleshooters for innovative tech, and this can put business owners off the idea of being pioneers in the field of technological advancement. However, keeping an eye on how new tech is working out and seeing which products could be beneficial for your business is essential if you want to stay ahead. Businesses that are willing to invest in workable tech solutions understand that technology is continually developing to provide more benefits and wider applications, so whatever kind of business you run, there could well be a tech solution to suit you.
RFID (Radio Frequency Identification)
RFID can be attached to most products or assets, and passive RFID circuits don’t need any power source, they are simply activated when passed across the reader of an RFID scanner. As such they are simple to assign and require no maintenance to maintain operability. Once in place, the RFID can be used to locate a specific item and provide the information about that asset that you require. RFID has two main advantages. One is that the manual checking of assets is no longer necessary if everything is tagged, freeing up staff time for more productive work. The other is that far more information is available for each individual item, making the work of maintenance in the case of fixed assets, and stock control in the case of retail goods, that much easier and more efficient. A good example of the practical application of RFID is that of the healthcare industry. By using RFID, companies who specialise in healthcare asset management such as Quake Global LinkedIn can keep track of any machine or another asset to enable its location to be confirmed and avoid any losses. Hospitals invest millions of pounds in their assets, many of which are at the cutting edge of technological advancement. By employing a system like RFID, each asset is protected and its whereabouts known at all times.
AI (Artificial Intelligence)
There are many possible applications for AI enabled systems, and although the technology has had a slow start, it is now accelerating and becoming more practical for mainstream use. One example that is finding favour is the use of AI programs in customer service applications. Helplines are an expensive and complex service to operate, but essential for many businesses. AI bots can now handle all the simple, standard phone queries from customers, with only the most complex having to be referred to a real person. This ensures the same standard of care is applied to all customers, while also saving money on staffing costs for the business. It is an area that bears watching closely to see what develops, as new applications are continually being explored. For instance; AI bots are now being trialled as virtual personal shoppers.
However large or small your business, the benefits of technological innovation could be worth exploring. Anything that aids in the management of your business will improve your productivity and have a positive effect on profitability.
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